Printing and manufacturing faults are uncommon but if they do occur, we will make good with a replacement product or refund - here's how the faulty wallpaper returns process works:
Carefully inspect your paper prior and during hanging. If a flaw is found, do not hang the wallpaper/stop hanging immediately, take photos and contact us at hi@theinside.co.nz so we can arrange collection of the faulty wallpaper.
The wallpaper hanger should identify any faults within the first 3 drops (this is usually the first roll). If you find a fault, do not continue to hang.
The product must be returned to us before we can issue the replacement/refund.
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